Privacy Policy

Effective Date: 01/01/2026

Liken Home Care ("Liken," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through this website, LikenHomeCare.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

This policy applies to information collected through this website. It does not apply to protected health information we hold about individuals who are already receiving care services from Liken; that information is governed separately by our HIPAA Notice of Privacy Practices, which is provided directly to clients and available upon request. If you are a current client with a question about your care records, please contact your care team directly rather than using the general contact form on this Site.

Information We Collect

When you contact us through this Site — for example, by submitting our "Request Information" form, calling, or emailing us — we may collect:

Your name

Phone number

Email address

ZIP code or general location
If you apply for a position through our Careers page, we also collect your address, work experience, employment eligibility information, and any credentials or documents you choose to upload, for the purpose of evaluating your application.

We only ask for the information reasonably needed to respond to your inquiry and connect you with the right person on our team. We do not ask for detailed health information, diagnoses, or living-situation details through this form. If you'd like to discuss specific care needs, we'll follow up by phone so that information can be gathered and handled appropriately, rather than submitted in writing through the website.

This site uses analytical tracking tools, such as: Google Analytics, Meta/Facebook Pixel, call tracking, GoHighLevel visitor tracking.

How We Use Your Information

We use the information you provide to:

Respond to your inquiry and provide the information you requested

Contact you about scheduling a consultation or discussing care services, if you've asked us to

Maintain internal records of inquiries for follow-up and quality purposes

Marketing Communications

We will only use your contact information to send you marketing or promotional communications (such as newsletters or service updates) if you've affirmatively opted in — for example, by checking a clearly labeled consent box separate from simply requesting information. You can opt out of marketing communications at any time by contacting us using the information below or using the unsubscribe link in any email we send. Opting out of marketing communications will not affect our ability to respond to a service inquiry you've submitted.

We do not sell your personal information to third parties.

Third-Party Service Providers

We use third-party platforms to manage inquiries and communications submitted through this Site, including GoHighLevel, Google Analytics, Meta/Facebook Pixel, call tracking. These providers process information on our behalf and are contractually required to protect it and use it only for the purposes we've authorized.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information submitted through this Site, including SSL encryption on our forms. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information submitted through this Site for as long as reasonably necessary to respond to your inquiry and maintain appropriate business records, after which it is securely deleted or de-identified.

Your Choices

You may:

Ask us what information we have on file for you

Ask us to correct inaccurate information

Ask us to delete your information, subject to any records we're required to retain for legitimate business or legal purposes

Opt out of marketing communications at any time

To make any of these requests, contact us using the information below.

Children's Privacy

This Site is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the most recent revision. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Liken Home Care 565 Allegheny Avenue Oakmont, PA 15139 412-816-0113 [email protected]